Privacy Policy
Last Updated: August 11, 2025
At Poké TCG Collection, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our wholesale Pokémon Trading Card Game website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or use our website, we may collect information that you voluntarily provide to us, including:
Full name
Billing and shipping address
Email address
Phone number
Business name and business information
Payment and transaction information
Account login information, if you create an account
Information you provide when contacting our customer support
Any other information you voluntarily submit through forms, orders, or communications
We may also automatically collect certain technical information when you use our website, such as:
IP address
Browser type and version
Device type
Operating system
Pages visited
Referring website
Date and time of visits
General website usage information
2. How We Use Your Information
Poké TCG Collection may use the information we collect to:
Process and fulfill wholesale orders
Process payments and transactions
Arrange shipping and delivery
Communicate with you about your orders
Respond to customer service inquiries
Create and manage customer accounts
Provide quotations and wholesale pricing information
Improve our website, products, and services
Detect and prevent fraudulent or unauthorized activity
Maintain website security
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications where permitted by law
We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required.
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
Depending on the payment method you choose, your payment information may be handled directly by the applicable payment processor. Poké TCG Collection generally does not store complete credit card numbers or payment authentication information on its own servers.
Payment providers may collect and process information according to their own privacy policies and terms.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand how visitors use our website, and improve the overall shopping experience.
Cookies may help us:
Keep items in your shopping cart
Remember account or website preferences
Understand website traffic and usage
Improve website performance
Provide relevant website features
You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of some parts of our website.
5. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share information when reasonably necessary to operate our business and provide our services, including with:
Payment processors
Shipping and delivery providers
Website hosting and technology providers
E-commerce and website service providers
Customer support or communication providers
Fraud prevention and security providers
Professional advisers where necessary
Government authorities or law enforcement when required by law
Service providers may only receive information reasonably necessary to perform the services they provide to us.
6. Wholesale Customers and Business Information
Because Poké TCG Collection provides wholesale products, we may request additional information from business customers to process wholesale orders, verify business details, communicate regarding orders, or provide appropriate wholesale services.
If you voluntarily provide business information, you represent that you are authorized to provide that information.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, shipping providers, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party service before providing them with personal information.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, process transactions, maintain business and accounting records, resolve disputes, prevent fraud, enforce agreements, and comply with applicable legal obligations.
When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it.
10. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used or shared
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
Exercise other rights provided by applicable privacy laws
To make a privacy-related request, please contact us using the information provided below.
We may need to verify your identity before completing certain requests.
11. Marketing Communications
If you choose to receive promotional emails from Poké TCG Collection, we may send you information about products, wholesale opportunities, promotions, or other business updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us directly.
Even if you opt out of promotional communications, we may still send transactional or service-related communications, such as order confirmations, shipping updates, account notifications, or responses to your inquiries.
12. Children's Privacy
Our website is intended for adults and businesses purchasing products for personal or commercial purposes. We do not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
13. United States Privacy Rights
Poké TCG Collection operates in connection with customers in the United States. Certain U.S. states provide residents with specific privacy rights.
Depending on your state of residence and applicable law, you may have rights relating to accessing, correcting, deleting, or limiting certain uses of your personal information.
We will handle valid privacy requests in accordance with applicable law. Nothing in this Privacy Policy is intended to limit any privacy rights that cannot legally be waived.
14. California Privacy Rights
If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.
Depending on the circumstances and applicable law, these rights may include requesting information about the categories of personal information we collect, the purposes for which it is used, and requesting access to, correction of, or deletion of certain personal information.
Poké TCG Collection does not sell personal information for monetary consideration.
To submit a privacy request, please contact us using the information below. We will take reasonable steps to verify your identity before processing applicable requests.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to periodically review this Privacy Policy.
Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy to the extent permitted by applicable law.
16. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact Poké TCG Collection.
Poké TCG Collection
Customer Support: support@poketcgcollection.com
General Information: pokecollectioninfo@gmail.com
We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.
Conclusion
At Poké TCG Collection, we value the trust of our customers and wholesale partners. We are committed to handling personal information responsibly and taking reasonable steps to protect the information entrusted to us while providing our wholesale Pokémon TCG products and services.